We recognize the importance of protecting the privacy of Personally Identifiable Information collected about you, our customers and prospects. Personally Identifiable Information includes your name, e-mail address, home address, telephone number, date of birth, debit/credit card data, and other information collected on registration or through surveys. We have adopted a corporate-wide Customer Privacy Policy that guides how we collect, store and use this Personally Identifiable Information about our customers. Our intent is to balance our legitimate business interests in collecting and using this Information against your reasonable expectations of privacy.
1. REASON FOR THIS POLICY
1.1 Your use of the Website and any content or programs accessible on it'll be called the "Services".
Purpose of Collection:
Your Personally Identifiable Information is processed for the following purposes: to provide you with online gambling services; to process your enquiries; to provide customer support services, to market our services and products that suit your unique preferences and interests, to notify you of any updates to our website and services, and to ensure the safety of both you the player and us.
Security of your information:
We have implemented suitable security policies, rules and technical measures to protect and safeguard the personal data under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All communications between our players and us are completely secure. We use a 128meg digital encryption system, which is the same security used by all major financial institutions.
Your Personally Identifiable Information may, for the purposes outlined above, be disclosed to the following recipients: our employees, any third party service providers who use your personal information to provide services to us; or any auditors or contractors or other advisors auditing any of our business processes. All our employees, data processors and other parties outlined above who have access to, and are associated with the processing of your personal information, are obliged to respect the confidentiality of your information.
Your information will not be disclosed to government institutions or authorities except if required by law
Additional Information:
We reserve the right to access and verify any of the Personally Identifiable Information and require further Personally Identifiable Information from you. For example, we may require proof of identification and address in the form of a scanned or faxed copy of a player's driver's license and/or passport, and utility bill. All additional information collected will be treated as Personally Identifiable Information and managed accordingly.
"Know Your Customer" Policy:
Our "Know Your Customer" Policy is one that our casino strictly adheres to. This policy is in place to ensure that we know who are customers are, for the purpose of protecting them as well as ourselves. The goal of policy is to ensure, to the best of our abilities, that:
The customer is at least 18 years of age and of legal age to be gaming with us in their jurisdiction;
The customer is not practicing any type of illegal activity or activity that violates our terms and conditions; and
The customer's identity is authentic.
Marketing
We provide you with an easy means to decline receiving e-mail offers from us. At any time, you may request to discontinue receiving these offers by submitting your request via Support.
Your Rights in relation to your Information
You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information rectified, amended or completed. Please contact customer support.
Cookies
We may send you a permanent cookie when you register with us. A cookie is a small file that can be placed on your computer's hard disk for record-keeping purposes. Cookies can help us to recognize you when you next visit our website, note the advertisements you click on and the other sites you enter via a link from our website. This allows us to tailor the service we provide to your preferences. We may also use the data generated from cookies to compile statistical data on your use of our website. You are not obliged to accept a cookie from us or from any other website. You can modify your browser so that it will not accept cookies. Please consult the "Help" section of your browser for instructions on how to do so correctly. However, for legitimate security reasons, we may refuse access to specific website content unless you accept the use of a cookie or similar device.
Retention
Your personal information will not be stored for any longer period than is necessary for the purposes for which it was collected.
Updates to Privacy Policy
This Privacy Policy is subject to change, so please check it regularly. We reserve the right to amend this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation
Anti Money Laundering Policy
Introduction
Objective of the Policy
Sxvegas.com is fully committed to be constantly vigilant to prevent money laundering and combat the financing of terrorism in order to minimize and manage risks such as the risks to its reputational risk, legal risk and regulatory risk. It is also committed to its social duty to prevent serious crime and not to allow its systems to be abused in furtherance of these crimes.
Sxvegas.com will endeavour to keep itself updated with developments both at national and international level on any initiatives to prevent money laundering and the financing of terrorism. It commits itself to protect, at all times, the organization and its operations and safeguards its reputation and all from the threat of money laundering, the funding of terrorist and other criminal activities
Obligations
In order to adhere to the requirements of the Prevention of Money Laundering Act, the regulations and any guidance notes Sxvegas.com shall as a minimum:
Appoint one of its senior officers as the designated Money Laundering Reporting Officer (MLRO) whose responsibilities will include the duties required by the laws regulations and guidance notes.
Take reasonable steps to establish the identity of any person for whom it is proposed to provide its service. For this purpose, the process for the registration of Players provided for under the General Terms and Conditions provides for the due diligence process that must be carried out before the opening of a User Account.
keep at all times a secure online list of all registered Players.
Retain identification and transactional documentation as defined in the laws regulations and guidance notes.
Provide initial and ongoing training to all relevant staff so that they are aware of their personal responsibilities and the procedures in respect of identifying Players, monitoring Player activity, record-keeping and reporting any unusual/suspicious transactions.
Ensure that this policy is developed and maintained in line with evolving statutory and regulatory obligation and advice from the relevant authorities.
Examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering or the funding of terrorism.
Report any suspicion or knowledge of money laundering of terrorism financing to the Curacao Gaming Commission and relevant authorities from the country the transaction was initiated.
Cooperate with all relevant administrative, enforcement and judicial authorities in their endeavour to prevent and detect criminal activity.
Moreover, Sxvegas.com shall:
Not accept to open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known.
Not accept cash from Players. Funds may be received from Players only by any of the following methods: credit cards, debit cards, electronic transfer, wire transfer cheques and any other method.
Not register a Player who is under eighteen (18) years of age.
Only register a single account in the name of a particular person: multi-account practices are strictly prohibited.
Transfer payments of winnings or refunds back to the same route from where the funds originated, where possible.
Not accept a wager unless a User Account has been established in the name of the Player and there are adequate funds in the Account to cover the amount of the wager.
Not accept a wager unless the funds necessary to cover the amount of the wager are provided in an approved way.
Not accept Players residing or playing from non-reputable jurisdictions.
Not make a payment in excess of two thousand (US$2,000) out of a User Account to a Player until the Player's identity, age and place of residence have been verified.
Where it deems necessary, verify creditworthiness of the Player with third parties who previously provided any information on the Player.
If it becomes aware that a person has provided false information when providing due diligence documents, not register such person. Where that person has already been registered, Sxvegas.com shall immediately cancel that person's registration as a Player with the company.
Questions
If you have any enquiry about our data protection and privacy policy or practices, please contact our customer services.
